New Delhi

Nearly500 Global Capability Centres (GCCs) in India are apparently not realising their full potential and have begun to plateau, warranting a strategic reset that prioritises enterprise value, leadership and AI capability over cost savings, a report said on Friday.

The GCC model in India has reached an inflection point and the centres that define the next phase, will be the ones that get the foundational choices governance model, talent strategy, technology backbone right early, according to the report from UnearthIQ and Embark.

Around 30 per cent of GCCs established after 2020 have already plateaued, representing nearly 140–150 centres, and when combined with an estimated 360–370 centres set up before 2020, the total approaches a count of 500–520.

The report added that India’s GCC sector continues to witness strong momentum and the country is expected to host about 2,500 plus GCCs by 2030.

The surge in GCC count is driven by strong global demand, policy tailwinds, and the rapid rise of next-gen nano GCCs anchored in AI, digital, and innovation-led functions.