Bizz Buzz Bureau Hyderabad

Governmentof Telangana and Hindustan Unilever Limited (HUL) have recently announced a partnership for the adoption of the Suvidha’s social innovation model across the state’s urban local bodies.

Under the partnership, HUL will serve as knowledge and design partner, sharing the technical expertise, operational learnings and behaviour change approaches developed through its Suvidha model in Mumbai over the past decade. The State government will use these learnings to establish and operate centres based on the Suvidha model. Launched in Mumbai in 2016, Suvidha is HUL’s flagship social innovation that brings clean toilets, safe drinking water, showers and laundry facilities together under one roof. Operating round the clock, the model now spans 25 centres and serves more than 600,000 people every year inpartnership with the Brihanmumbai Municipal Corporation, HSBC India and JSW Foundation.

Across a decade and 25 centres, Suvidha Centres have recorded more than 10 crore service uses with 95 per cent user satisfaction. Independent assessments show that households using Suvidha unlock over Rs33,500 annually through time saved and medical costs avoided . The model improves health, dignity and income outcomes for families, with Suvidha users reporting a 50 per cent reduction in diarrhoeal incidence and low incidence of Urinary Tract Infection (UTIs) .

This public -private partnership supports Telangana's efforts to strengthen urban sanitation by creating high-quality, accessible public hygiene facilities. It demonstrates how government leadership and private sector expertise can work together to deliver dignified sanitation solutions at scale.